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At TECNASA, we are focused on you, enabling you to focus on what really matters — your organization. The culture of service that we’ve cultivated places a priority on your business and allows you to pay attention to what works, what doesn’t work and growing your business.
STORIES OF OUTSOURCED TECHNOLOGY
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MORE THAN 500 ATMS AS A SERVICE
One of Ecuador’s leading financial institutions decided to renew its installed base of more than 500 ATMs for more efficient and state-of-the-art equipment and to hire reliable external services that would allow the client to improve the level of services and coverage in its self.service channels; internally, it sought to automate its incident management with real-time visualization of its entire network. The need to improve their level of service, as well as to reduce the high costs of managing the network of tellers and external suppliers motivated the Bank to seek new negotiation alternatives with solid and reliable suppliers.
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PROACTIVE AND AUTOMATIC RESOLUTION FOR COMPUTING EQUIPMENT OF PHARMACEUTICAL LABORATORY
A pharmaceutical laboratory, due to its rapid growth in the country where it operates, put together its IT teams according to the need of the operation, without being able to plan beyond the short term. When looking to implement new technologies, they face the challenge of not having an adequate infrastructure to support current and future projects.
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REDUCED OPERATIONAL SPENDING BY CONTROLLING THE HIDDEN COSTS OF PRINTING
In order to establish itself in the Central American region, a global bank acquires banks in the region, but faces the challenge of managing an inherited fleet of printing equipment that brings a high operating cost and does not allow it to be standardized. The complexity of the environment, and the need to consolidate, led the client to adopt a new managed printing service that brought them a reduction in their expenses and operational efficiency.
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Managed Services
We are not afraid to showcase our level of service so you can see what all we do to go above and beyond for you. We provide every managed service to meet your infrastructure needs. TECNASA is prepared to deliver both the managed services and technology solutions that keep your infrastructure up to date as we are providers of managed services both on premise and on the cloud.
Security
Our approach to security includes risk assessment, detailed reporting, developing security roadmaps, and training services.
Microsoft
Microsoft has tremendous breadth and depth in the myriad of services it offers, and we are positioned to bring them all together for you. We strive to help our clients get the most from their technology investments through strategy, planning, deployment and support services and we use our expertise across the broad Microsoft portfolio to bring technology solutions for thousands of clients throughout the region.