NCR Corporation, through its parent subsidiary, NCR Global Solutions Limited has appointed TECNASA with the highest level of Channel Partner, PREMIER, as authorized channel for the sale of financial solutions, including its complete line of NCR ATMs, as well as service provider for these solutions’ maintenance and support in Costa Rica.
NCR Corporation is the world leader in consumer transaction technologies. With its software, hardware and services portfolio, NCR makes possible more than 550 million transactions every day in areas as diverse as retail sales, the financial sector, tourism, gastronomy, telecommunications, and the technology sector.
The trajectory between NCR and TECNASA, a leading company in the integration of technology solutions and services in the region, began more than 14 years ago. TECNASA is the authorized distributor of NCR solutions in Panama, El Salvador, Nicaragua, Ecuador, and Honduras, reaching position as the leader in each of these countries, proving to be one of the most important business partners for NCR, thanks to the high knowledge of its solutions and the support and service it offers for its entire portfolio. Now with this appointment, NCR seeks to offer the Costa Rican market the knowledge, advice and quality in the service that has characterized TECNASA as Premier Channel Partner over the years.
As a strategic partner, TECNASA will have the right and certification for the configuration and sale of NCR financial solutions equipment, programs and services, honor warranties, install and maintain the ATMs of the brand in the Costa Rican market. The technology solutions integrator group has also offered, and will continue to offer, NCR retail solutions, focused on improving the consumer experience and business productivity.
“One of the key factors that has helped us stand out and consolidate ourselves in the changing world of IT solutions and services has been our focus on service. Throughout the years we have demonstrated perseverance, professionalism and evolution in our practices and strategies, and this is why we are proud of each time we achieve this kind of recognition from our allies. The fact that NCR designates us as its authorized distributor in Financial Solutions in Costa Rica, allows us to bring our knowledge and innovative service to raise the level of service received by the NCR brand in the country, “said Gaby Aued, CEO of Grupo TECNASA.
In the years of relationship with NCR Corporation, TECNASA has received multiple awards, and the highest levels of association of the brands it represents. These include the following: Solution Provider and Service Provider of the Year; the Circle of Distinction Award and the Partner for Excellence Award by NCR Corporation. Additionally, the group has received awards such as Microsoft Cloud Partner of the Year, Aruba Software of the Year Project from Hewlett Packard Enterprise, fastest growing corporate partner and Schneider Electric service, partner of the year by McAfee, among others.