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HotSchedules & NCR Announce Strategic Relationship

October 31, 2017

HotSchedules®, the leading provider of workforce and back office solutions for the restaurant and retail industries, and NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today announced a strategic integration that adds the power of HotSchedules’ world-class workforce management platforms to the NCR Aloha restaurant point-of-sale (POS) solution. This relationship creates a more powerful solution for restaurant operators by uniting HotSchedules’ labor management and scheduling solutions with NCR’s leading restaurant POS platform, allowing staffing and inventory management to be influenced by critical sales trend information, through analysis of historical sales trends and forecasting data.

Restaurant chains will enjoy several enhanced benefits from the integration including a heightened level of support from both companies to help operators achieve greater value and solve their problems faster. Further, product and engineering teams at both companies will regularly share product updates with the goal of continued innovation, as well as ensuring their systems work seamlessly together.

HotSchedules joins a growing number of industry leaders who are working to “future-proof” their own solutions and the value they bring to their customers.  As part of this new relationship, HotSchedules can leverage NCR’s next generation cloud integration platform.

“HotSchedules and NCR already share thousands of customers that integrate our labor solutions with the NCR Aloha point-of-sale solution,” said Tammy Troutman, senior director of channels at HotSchedules. “Through this strategic integration, HotSchedules will leverage information captured in the restaurant’s POS to help managers make smarter, more informed decisions that are based on historical data and actionable intelligence – mapping staffing and inventory solutions against sales spikes, traffic patterns and menu item performance.”

With this agreement, HotSchedules will become a certified third-party provider of NCR, and NCR will become a part of the HotSchedules’ Global Partner Program. HotSchedules and NCR will also work together on co-marketing opportunities.

“The restaurant industry is undergoing the rapid digitization of all business processes and it’s important that restaurant brands align themselves with platform-based technology providers who can enable and integrate best-of-breed solutions,” said Don Zimmerman, general manager and vice president of hospitality solutions, NCR Corporation. “Integrating HotSchedules with the NCR Aloha platform brings together two market-leading solutions and offers our mutual customers the simplicity and visibility they need to manage their entire restaurant operations.”

About HotSchedules
With a continual focus on innovation, HotSchedules provides the first cloud-based intelligent operating platform, solutions and services for the restaurant, retail and hospitality industries. Designed for independents, multi-unit franchise operators and international enterprise brands, HotSchedules serves over 2 million users across 130,000 locations in 26 countries helping them control costs, maintain compliance, improve visibility, increase profitability and drive operational consistency. For more information visit: https://www.hotschedules.com.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across the financial, retail, hospitality, travel, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Ga., with about 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its website which is updated regularly with financial and other important information about NCR.