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    TECNASA is with you during COVID-19

    The continuity of your business is important to us. We are connected to bring you the support you need.

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    WE ARE OPERATING

    TECNASA has quickly adapted to the new realities of the dynamic and changing work environments.

    After years of systematic preparation, we have implemented our Business Continuity Plan, which allows us to maintain our operations uninterrupted, either remotely or in person.

    ROAD MAP

    We present to you our road map of the solutions we have created. We look forward to being supporting you with the changes required to adapt your business to the new realities.

    Our solutions are designed to guarantee the continuity of your operations in a changing environment, always ensuring the care of your collaborators and clients.  We also provide you with technological tools to reduce operating expenses, and that will lead you into new markets. All from the hand of a team focused on the efficient and effective execution of your technological projects.

    Each of our solutions has been ordered and grouped to guide you towards the right path so that you can guarantee an effective and efficient implementation:

    Home Office

    At TECNASA we have put at your disposal a series of Home Office solutions, which will allow you to stay connected with your team and clients at all times, without exposing your data or information and with high levels of productivity.

    Our Home Office Solutions include:

    1. Effective communication through our collaborative applications powered by Microsoft Teams.
    2. Data visualization with updated information to facilitate analysis and decision making with Microsoft PowerBi tools.
    3. Information security so you can work peacefully from anywhere in the world, through our Cloud Security solutions.
    4. Ability to work using different devices through remote desktops with Amazon Web Services, Azure or Citrix.
    5. Easy management of your work infrastructure, with our PC as a Service. (PCaaS)

    Learn more about our Microsoft and Seguridad Solutions.

    Human Capital and Payroll

    We offer you Human Capital and Payroll solutions that will help you manage your staff under uncertain scenarios, always with the highest quality standards and certified under the ISO 9001: 2015 norm.

    Our Human Capital and Payroll solutions offer:

    1. Quick implementation
    2. On-site and remote support, from the hand of a team of highly trained professionals.
    3. Agility when making your payments, through our Outsourced Payroll service.
    4. Payment of your payroll with our Money Movement Service.

    Learn more about our Human Capital and Payroll solutions.

     

     

    Self-service solutions

    TECNASA self-service solutions offer a new shopping experience, with the option of making any type of financial transaction without contact, through our partner's NCR Technology.

    Our Self-Service Solutions include:

    1. ATMs that dispense, deposit, and recycle cash.
    2. Interactive Tellers for your clients to remotely carry out various transactions that would normally be made at the bank window. At the lowest cost for you and with the highest capillarity.
    3. Self-Checkout for supermarkets and shops that will give your customers new shopping experience, faster and contactless.
    4. Self-management kiosks for all types of transactions without human intervention.

    Learn more about our Self-Service and Retail Solutions.

    Hybrid Infrastructure

    At TECNASA we have a series of Hybrid Infrastructure solutions so that your business can face the technological load of the new digital reality.

    Our Hybrid Infrastructure includes:

    1. Advice from professionals who will help you make the best decision about the future of your business, be it the On Premise, Cloud or Hybrid option.
    2. Implementation of a compact, efficient, and profitable Edge Computing platform through our solutions from HP and Dell.
    3. Installation of APC micro data centers, with all the conditions of a traditional data center, but designed to be used in reduced spaces.
    4. Guidance from cloud brokers to modulate a variety of scenarios based on different clouds such as Amazon Web Services, Azure, and Vmware.

    Learn more about our Hybrid Infrastructure Solutions.

    Help Desk

    Monitoring and managing the installed base of your company in this new reality can keep you unfocused from your business. Our Help Desk guarantees that your technological equipment will receive the best support from the TECNASA team of experts.

    Our Help Desk includes:

    1. Custom service, so you can put together your plan and schedule depending on the technical needs you require.
    2. Remote monitoring, detection, and automatic report of anomalies of your equipment.
    3. Support, diagnosis, and remote recovery actions of your equipment.
    4. Administration, maintenance of equipment, and processing of warranties, of different brands and manufacturers.
    5. Mobile Workshop Service with which you can obtain technical assistance directly at your facilities.
    6. Outsourcing of highly trained technical personnel.

    Learn more about our Help Desk Solutions.

    Special Projects

    We know that coordinating the work of multidisciplinary technical teams is a titanic task. At TECNASA we have the experience necessary to effectively plan, execute, and deliver your large projects.

    Our Special Projects services include:

    1. Joint planning of your project from the beginning to the end of the project.
    2. Integration of different solutions and coordination of multiple technology providers.
    3. Turnkey project execution.
    4. Administration of your project, both remotely or on-site, always by certified and experienced professionals, ensuring the timely delivery and success of your projects.

    Learn more about our Project Management Services.

    LEARNING RESOURCES

    At TECNASA we support you in strengthening and developing the skills your collaborators need, to keep them updated and to contribute directly to your company’s competitive strategy. Our broad portfolio includes webinars, digital courses, workshops, and certifications with which we provide you with the necessary tools to guarantee the growth of human capital and your company.

    Next Webinars and Events

    LEARNING RESOURCES

    At TECNASA we support you in strengthening and developing the skills your collaborators need, to keep them updated and to contribute directly to your company’s competitive strategy. Our broad portfolio includes webinars, digital courses, workshops, and certifications with which we provide you with the necessary tools to guarantee the growth of human capital and your company.

    Next Webinars and Events

    ABOUT COVID-19

    For us, it is important to keep you informed through official channels. We share with you the official pages and twitter accounts of Central America and Ecuador, as well as some recommendations to stay healthy and prevent the virus from spreading.